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Overview
Our client, a leading European medical device group, wants to secure a new and mono-source supplier in China who is newly introduced through a M&A action of the group’s competitor: supplier contigency
Context
The group acquired a competitor (hearing aid device) in Europe, who has a mono-source ODM/OEM supplier in China
The supplier shows an ambiguous attitude to keep this partnership with our client, besides of an uncertainty of their future leadership, since the CEO (founder) is approaching to retirement
During risk identification workshop with the client, 9 aspects have been detected: relationship and interest, business continuity, cost competitiveness, capacity, supply chain & delivery, R&D, tier-N supplier management
Objectives
Category: Securing the Business Plan
Switching the supplier’s mind-set and working ways according to a more standardized QMS
Risk identification and evaluation, gap analysis and mitigation plan definition for both parts
Fair-play spirit to gain trust and agreement to mitigate risk from the supplier
This project successfully enhanced the trust and partnership and secured the business plan for the future between our client and its mono-source supplier. We customized our tools: FEMA, Risk mitigation plan, PMO etc, to adapt to this specific business environment which eventually showed a significant impact on reconnecting the partnership between our client and the supplier. Meanwhile, our mix-cultured project team ensured a smooth communication while facing the cultural difference, which was also a key success factor.
COMPLETE VERSION
Discover the methodology, tools and results supporting this business case
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Securing a New and Mono-source Supplier in China for a Leading European Medical Device Group
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