Upgrade the Warehouse of a Hotel Distribution Group in Anticipation of a Ramp-Up
Our client, a large hotel distribution group, is experiencing saturation of its logistics platform following the takeover of one of its subsidiaries. KEPLER is offering to upgrade its main warehouse, able to absorb a substantial increase in flows.
Context
A European leader in the distribution of equipment to hotel and restaurant professionals is buying out one of its subsidiaries. The result is:
- A platform bringing together more than 7000 active references stored and delivered on the French and Swiss market
- A new countermark flow (references not stored) that is non-standard and not controlled, represents an increase in received lines that are poorly managed
- A service rate, unmeasured and questioned by newly integrated customers
- A saturated platform that:
- Does not allow to absorb the countermark flow
- Creates tensions within logistics teams
Goals
Absorb a 40% increase in expected warehouse load
Methodological Approach
- Analysis of current logistics flows:
- physical flows
- information flow
- Field sites: 5S, Kaizen of existing logistics processes, warehouse layout
- Establishment and standardization of the countermark flow (physical flow and information flow)
- Implementation of automated logistics routines and dashboards
- Reorganization of logistics teams: versatility, RACI, modulation of hours
- Establishment of a common group action plan: Trade, Purchasing and Logistics
Results
Load absorption without additional cost-hours, made possible by:
- A complete review of the warehouse organization (including layout)
- The implementation of a RACI matrix
- The creation of an animated dashboard from the field to the headquarters
Duration of the assignment: 3 months
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