Context

A European leader in the distribution of equipment to hotel and restaurant professionals is buying out one of its subsidiaries. The result is:

  • A platform bringing together more than 7000 active references stored and delivered on the French and Swiss market
  • A new countermark flow (references not stored) that is non-standard and not controlled, represents an increase in received lines that are poorly managed
  • A service rate, unmeasured and questioned by newly integrated customers
  • A saturated platform that:
    • Does not allow to absorb the countermark flow
    • Creates tensions within logistics teams

Objective

Category: Gain in Productivity

Absorb a 40% increase in expected warehouse load

A field and pragmatic approach also integrating internal logistics customers has made it possible to implement solutions that improve field productivity without disrupting other departments.
Edouard Alquié, Director - Leader Practice Operations

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